Quicktime Generation Error Messages And Meanings

This is a collection of known Quicktime Generation error messages and their meanings, as well as possible solutions. We want to keep this list as up to date as possible, so if you run into an error message that isn't listed here, please email Deadline Support and let us know.

Exception during render: Error: Class not registered - Make sure that QuickTime version 7.04 or later is installed on this machine

This error occurs when you have an older version of Apple Quicktime installed. Installing the latest version should fix the problem.

Exception during render: Renderer returned non-zero error code, 128

The Apple Quicktime renderer is crashing for some reason. Check to make sure you have the latest version of Apple Quicktime installed.